Frequently Asked Questions

Everything you need to know about our premium apparel and delivery.

What is the standard shipping timeframe for orders?

We offer standard shipping which typically takes 3-5 business days within the continental US. Express 2-day shipping options are also available at checkout for urgent wardrobe updates.

How do I return an item that doesn't fit?

We provide a 30-day return window for all unworn items with original tags attached. Simply visit our online portal to generate a prepaid return shipping label.

Are your garments true to size?

Most of our collections follow standard US sizing. We recommend checking the detailed size guide on each product page, as some seasonal 'oversized' or 'slim-fit' items may vary.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay for eligible orders.

How should I care for my DECKED apparel?

To maintain the quality of your garments, we recommend machine washing cold with like colors and tumble drying on low. Specific care instructions are printed on the inner neck label of every piece.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location and local customs regulations.